Refund policy
Last updated August 7, 2026
We accept returns on most items within 30 days after delivery unless a product listing states otherwise.
Eligibility
To be eligible for a return, the item must be unused, in the same condition in which it was received, in its original packaging, and accompanied by proof of purchase.
Requesting a return
Email support@parkscollectibles.com with your order number and the item you would like to return. Please wait for approval and return instructions before mailing anything.
Approved returns must be mailed to:
Parks Collectibles
6136 Kathleen Rd, Unit 222
Kathleen, FL 33849
Include your order number inside the package. Items sent without prior authorization may not be accepted.
Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.
Non-returnable items
Gift cards, downloadable products, personal-care products, pierced earrings, and items identified as final sale cannot be returned. Additional exceptions may be stated on the product listing.
Refunds
After the returned item is received and inspected, we will email the approval or denial of the refund. Approved refunds are issued to the original payment method. Depending on the payment provider, the credit may take 5 to 10 business days to appear.
Exchanges and order problems
Exchanges are available only for damaged, defective, or incorrect items and are subject to replacement inventory. Contact support@parkscollectibles.com for assistance.